FAQ
Frequently Asked Questions
Pricing
Is it free to use?
You receive 500 free credits initially. After that, credit purchases are required.
Who pays when using another organization's tools?
Execution costs are always paid by the user's organization. Tool providers are not charged.
Technical
What languages can I use?
Python and TypeScript are supported.
Are there library restrictions?
Common libraries are available. Specify packages in ToolSet settings.
What are the execution limits?
- Execution time: Max 60 seconds
- Memory: Max 512MB
Troubleshooting
Tool isn't working
- Check logs in "Runs"
- Verify input parameters and environment variables
- Try to reproduce using the test feature
API key isn't working
- Verify the key was copied correctly
- Try generating a new key
Can't access Private tools
Private ToolSets can only be accessed with that organization's API key.
Support
Contact support@jinba.io for assistance.